Dhara, Global Gases Australia
I called Associated Stocktaking with an urgent stock auditing job we required to be completed within the next few days. Stephen answered and I introduced myself as Dhara from Global Gases. He then told me to call elsewhere, wished me luck and quickly hung up! I called back wondering why he would do that (!) and he thought I was a telesales person from a domestic gas company!!!
From the point of realization that I was a potential customer I have to say I could not be happier. Stephen went on to visit our facility and deliver a first class service that satisfied our global auditor (Grant Thornton) all within a couple of days of the call!
Impressive – thank you for taking my call the second time Stephen! We will see you next year!